10th June 2015

Returns & Delivery

 


Dispatch and Delivery:

I currently deliver within the UK & Europe, using Royal Mail Services.

UK delivery:

Small items such as Scarves & Jewellery hold a fixed delivery price:

First class 1-2 days = £1.40 Second Class 3-5 days = £1.29

Larger items such as Handbags & Fascinators hold a fixed price:

First Class £3.50 Second Class £2.99

You will only pay one delivery charge per order, this is automatically calculated depending on the size of the products & can be recalculated if you add/remove items to your basket.

FREE UK delivery when you spend £24.99+ will appear at the checkout, please select this option for it to be applied to your order.

European Delivery:

All European orders are dispatched by the Standard service, 4 -7 days.

Small items such as Scarves & Jewellery hold a fixed price = £3.80

Larger items such as Handbags & Fascinators hold a fixed price = £7.00

Upon receiving your order I’ll prepare and dispatch within 2 working days.

All orders are dispatched Monday to Friday.

I’ll send you an email update on the day your order has been dispatched.

Your personal details are used solely for delivery and communication regarding your order. NO details are shared with a third party. You will NOT received any News Letters or similar from Jazzy Jewellery & More – if you want to keep up to date with exclusive offers join me on Facebook.


Returns: 14 day money back guarantee*

I hope you’ll be very happy with your purchase but if you change your mind I’m happy to refund you.

You have 14 days from receiving the goods to contact me and return the items; please email (jazzyjewelleryuk@gmail.com) so I can process it for you as soon as possible.

You must return items with all tags/tickets attached in an unworn condition, accompanied by the invoice receipt you received.

It is your duty to package your return properly to avoid damage in the post and I recommend you obtain proof of postage when returning goods.

Please note I do not cover the return postage cost unless the item being returned is faulty. Your refund will be for the amount you paid for the product/s plus the initial delivery cost paid (if applicable).

*I cannot refund any piercing jewellery (i.e. earrings, body bars, nose studs) due to health and hygiene reasons, unless you receive a faulty item.

I will keep you up-to-date with the progress of your return via email. It is my duty to refund you within 14 days from you returning the items, however I aim to complete the process within 2 days of receiving the goods back.


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